Help Centre

CH77 FAQ — Questions Answered

Everything you need to know about your CH77 account in one place. Find answers on deposits, withdrawals, cricket betting, fish games, the mobile app, VIP rewards and account management — all written for Pakistan players in plain English.

If you have a question about CH77 — whether you just registered, are trying to make your first deposit, or are chasing a withdrawal that seems delayed — this FAQ page is the right place to start. We have grouped the most common questions by topic so you can jump straight to what you need without reading through everything.

If your question is not covered here, the CH77 support team is available around the clock at [email protected] and can handle account-specific queries that a general FAQ cannot address.

All Questions Account Deposits Withdrawals Betting Games App VIP
Account Registration & Login

Go to the Register page and enter your mobile number, choose a password and confirm your number with the OTP sent to your phone. The whole process takes under three minutes and your account is active as soon as the number is verified. Registration is completely free.

No. Each person is permitted one account only. Multiple accounts from the same individual — whether registered under different mobile numbers, emails or names — breach CH77's Terms and Conditions. All associated accounts may be suspended and balances reviewed. If you have lost access to your existing account, contact support rather than creating a new one.

Use the password recovery option on the Login page. An OTP will be sent to your registered mobile number or email. Once confirmed, you can set a new password. If you no longer have access to the registered number or email, contact support at [email protected] with your account details and the team will assist you through manual identity verification.

You must be 18 years or older to open and use a CH77 account. Age verification may be required at registration or before withdrawal. Accounts found to belong to users under 18 are closed immediately. CH77 takes its age policy seriously and does not make exceptions.

Mobile number updates must be done through the CH77 support team — you cannot change it directly in the account settings for security reasons. Contact [email protected] with your current registered details and the new number you want linked. It is best to do this before losing access to your old SIM, since the old number is used to verify the change.
Deposits
PKR Deposits and Payment Methods

CH77 supports all major Pakistan payment methods: JazzCash, Easypaisa, Raast, standard bank transfer, debit and credit cards, and other mobile wallets. All deposits are processed in PKR — no currency conversion is involved.

JazzCash and Easypaisa deposits are typically credited to your CH77 balance within a few minutes in most cases. Raast transfers are also fast, usually within minutes. Standard bank transfers may take slightly longer depending on your bank's processing time. If a deposit has not appeared after 30 minutes, contact support with your transaction reference number.

CH77 has deposit limits that vary by payment method. Specific minimum and maximum PKR amounts for each method are displayed in the deposit section of your account after you log in. If you have questions about limits for your preferred payment channel, contact support at [email protected].

Deposits should be made from payment accounts registered in your own name. Third-party deposits create complications at the withdrawal stage since CH77 processes withdrawals back to the same channel used for deposits. Using accounts not in your own name may delay or block your withdrawal. Always use your own verified payment method.
Withdrawals
Withdrawing Your PKR Winnings

Log in to your account and navigate to the Withdrawal section. Select your preferred payment method, enter the PKR amount you want to withdraw and confirm the request. Withdrawals are processed back to the same method you used to deposit where possible. Processing times vary — JazzCash and Easypaisa are generally faster than bank transfers.

Most withdrawals are processed within a few hours. Delays can happen during peak periods, when identity verification is pending, or if there is a mismatch between your deposit method and withdrawal channel. If your withdrawal has been pending for more than 24 hours, contact support at [email protected] with your account details and the withdrawal reference number.

Yes. One of the key benefits of CH77's VIP programme is prioritised withdrawal processing. Higher VIP tiers have their withdrawal requests reviewed and processed before standard-tier accounts. If fast withdrawals are important to you, consistent play on CH77 will help you move up the VIP tiers over time.

Yes, there is a minimum PKR withdrawal amount that varies by payment method. The exact figures are displayed in the withdrawal section of your account once you are logged in. For method-specific limits, refer to the Withdrawal page or ask support directly.
Betting
Cricket Betting and Sports Markets

CH77 covers Pakistan Super League (PSL) matches, T20 internationals, Test series and other international cricket fixtures. Markets include match winner, top batsman, total runs, over/under runs, live in-play betting and more depending on the fixture. Football and Esports markets are also available. Check the Bet section for current live and upcoming markets.

Yes. CH77 offers live in-play betting on supported cricket fixtures. Markets update in real time as the match progresses. Odds move quickly during live play, so keeping an eye on the match situation helps you place informed bets. Log in and head to the live section of the Bet page during an active fixture to see available in-play options.

Minimum bet amounts vary by market and sport. The specific PKR minimum for each bet is shown on the betting slip before you confirm. This allows you to test markets at lower stakes before committing larger amounts. Maximum bet limits also apply and are displayed per market.

Bets confirmed on CH77 are generally not cancellable once submitted, especially for pre-match markets where the event has started. Some pre-match bets may allow cancellation within a short window before the event begins, but this is market-dependent. Always double-check your stake and selection on the betting slip before confirming.
Games
Fish Games and Live Casino

Fish shooting games on CH77 are arcade-style games where you fire at fish moving across the screen. Different fish carry different PKR values. You spend bullets (each costing a set PKR amount based on your chosen stake level) to shoot fish, and winnings are credited instantly when a fish is caught. Multiple variants are available at different stake levels — from low-stakes casual play to higher-limit tables. Visit the Fish Games page to see current options.

CH77's live casino runs 24/7 and includes baccarat, roulette, blackjack and other live dealer table games. Tables operate with real dealers streamed live. Minimum and maximum PKR bet limits vary by table. All live casino games are accessible from the same CH77 account — no separate registration or wallet is needed.

Yes. Game winnings — from fish games, live casino and slots — are credited to your CH77 PKR balance in real time as you play. There is no waiting period for game results to process. Once credited to your balance, the funds can be used immediately for other games or withdrawn subject to normal withdrawal processing times.
App
CH77 Mobile App

The CH77 app is available for Android and is downloaded directly from the Download page on ch77.onl. It is not listed on the Google Play Store due to platform policies on gaming apps. Always download from the official CH77 website only — third-party APK sources carry security risks and may not be the genuine app.

The dedicated download is currently for Android. iPhone users can access CH77 through the mobile browser on Safari or Chrome — the website is fully mobile-optimised and works well on iOS without a native app. All features including cricket betting, fish games, live casino and withdrawals are available through the mobile browser.

Android blocks APK installation from unknown sources by default. To install the CH77 app, go to your phone's Settings → Security → Install Unknown Apps (the exact path varies by Android version) and allow installation from your browser or file manager. Once the CH77 app is installed, you can disable that permission again if you prefer. The Download page has step-by-step instructions.

Yes. Your CH77 account, PKR balance, bet history and VIP points are identical across the app and the website. You use the same login credentials everywhere. There is no separate app account — it is all one account, accessible from whichever device you prefer.
VIP
VIP Programme and Rewards

Every bet you place and every game session on CH77 contributes to your VIP points. As points accumulate, your account moves through VIP tiers. Higher tiers unlock better withdrawal processing speeds, periodic reload bonuses, dedicated support channels and other perks. Points start accumulating from your very first deposit — there is no separate sign-up for VIP. Visit the VIP page for the full tier breakdown.

VIP point expiry rules and tier maintenance requirements are outlined in detail on the VIP page. Generally, consistent activity on the platform helps maintain your tier. If you take an extended break from CH77, your tier may be reviewed. Contact support if you have specific questions about your current VIP status.

Sports betting, fish games, live casino and slots all contribute to your CH77 VIP points. The rate at which points accumulate may vary by game type and stake level. The VIP page has a breakdown of contribution rates for different activity types, or you can ask support for details specific to your preferred games.

Still have a question? If your query is not covered above, the CH77 support team is available 24/7 at [email protected]. For account-specific issues, have your registered mobile number or email ready when you reach out — it speeds up the process significantly.

What CH77 Offers Pakistan Players

A quick reference to everything available on the platform after you register and log in.

Cricket and PSL Betting

Pre-match and in-play markets on PSL, T20 internationals and other Pakistan cricket fixtures. Football and Esports also covered. All bets placed and settled in PKR from your account balance.

Fish Games

Skill-influenced shooting games available at multiple PKR stake levels. Winnings credited instantly to your balance. Multiple game variants to choose from at any time of day.

Live Casino

Baccarat, roulette and blackjack with live dealers, running 24/7. PKR table limits across a wide range to suit different budgets. Accessible from mobile and desktop through the same account.

PKR Payments

Deposits and withdrawals entirely in PKR. Supported methods include JazzCash, Easypaisa, Raast and bank transfer. No currency conversion — what you deposit is what you see in your balance.

VIP Rewards

Every session earns VIP points automatically. Higher tiers unlock faster withdrawals, reload bonuses and dedicated support. No separate sign-up — just play and the points stack up on their own.

Android App

Download the CH77 app from the official site for a faster mobile experience. Same account, same balance, optimised touch interface. Works well on standard mobile data connections across Pakistan.

Join CH77 and Start Playing Today

Registration is free and takes under three minutes. Get access to cricket betting, fish games, live casino and fast PKR withdrawals.